As you’re likely aware, the Highlander’s audio system (on the XLE and above) uses the Entune App Suite to access certain online services — e.g., Pandora and iHeartRadio. Sounds great in principle, but it’s a bit kludgy.
In short, you need to download the Toyota Entune mobile app to your phone. This acts as a go-between to let your head unit communicate with the phone and access the internet connection via BlueTooth.
In isolation, this requirement wouldn’t be that big of a deal. But the problem is that I have to relaunch the mobile app just about every time I get in the car — even if it’s still running in the background from a prior trip.
The primary symptom is pictured below.
So yeah. I get an error that says:
“To use the services, an active application needs to be running on your phone.”
The weird thing is that this doesn’t happen every time I get in the car, but it does happen most times. And I can’t really spot a pattern to this behavior, which would help with troubleshooting.
And like I said above, it happens even if the app is still running in the program from a prior session. It’s like the app goes to sleep and can’t be re-awakened without re-opening it.
For the record, this is with an iPhone 5S running iOS 7.0.6 and the Entune mobile app is version 1.11.281.61844 — nice numbering system, huh? 😉
Anyway… If you’ve faced similar issues, I’d love to hear about it. And I’d especially love to hear about any possible solutions.